There are pluses and minuses to car-sharing and on-demand rentals
If you’ve noticed, car-sharing companies are growing in popularity, and many find them to be a more convenient alternative to rental car agencies.
Companies like Zipcar or City CarShare are pulling in new consumers by the thousands, and the customer base is primarily made up of those who live in big cities, and don’t need a car every day. Also, a big portion of these customers just don’t want to own a car.
Rental companies like Thrifty and Budget may provide the convenience of having access to a wider selection of vehicles, and a bigger network of repair and support services, but some are also known to have really poor customer service.
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